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Privacy Policy
Effective Date: 03/01/2026

1. Who We Are

Our website address is: https://blabit.co.uk. The data controller for this website is Blabit. You can contact us at: hello@blabit.co.uk

2. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your data based on the following legal grounds:

    • Consent: When you explicitly agree to us processing your data (e.g., ticking a box to subscribe to a newsletter or clicking “Accept” on our cookie banner).
    • Contract: When processing is necessary to fulfill a service you have requested (e.g., booking an appointment via Cal.com).
    • Legitimate Interests: When necessary for the security and improvement of our website (e.g., spam detection and basic traffic analysis), provided this does not override your rights.

    3. What Personal Data We Collect and Why We Collect It

    Comments

    When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

    An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

    Media

    If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

    Contact Forms, Scheduling, and Newsletters

    We use specific third-party providers to manage our communications and scheduling:

    • Newsletters (MailerLite): If you subscribe to our newsletter, we collect your name and email address. This data is shared with our email marketing provider, MailerLite, to send you updates. You may unsubscribe at any time using the link at the bottom of our emails.
    • Scheduling (Cal.com): If you book a meeting or appointment through our website, we use Cal.com. We collect your name, email address, and appointment details to facilitate the booking.

    Cookies

    If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

    If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

    When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

    If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

    Third-Party & Analytics Cookies In addition to standard WordPress cookies, our trusted partners (Google and Hotjar) may set cookies on your device to track site usage and user behavior. Non-essential cookies, such as those used for analytics and tracking, are only set if you provide consent via our cookie banner.

    Embedded Content from Other Websites

    Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

    4. Analytics and User Behavior

    Google Site Kit (Google Analytics)

    We use Google Analytics (via Google Site Kit) to collect anonymous data about the number of visitors, the pages they visit, and how they found our site. This helps us improve our content. Google Analytics processes data such as your IP address (which is often anonymized) and device type.

    Google’s Privacy Policy: https://policies.google.com/privacy

    Hotjar

    We use Hotjar to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g., how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.), which enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices.

    Hotjar’s Privacy Policy: https://www.hotjar.com/legal/policies/privacy/

    5. Who We Share Your Data With

    We do not sell your personal data. However, we share specific data with the following third-party service providers to operate our website:

    • Google (Analytics & Search Console): For website traffic analysis.
    • Hotjar: For user behavior analysis (heatmaps and recordings)
    • MailerLite: For managing email subscriptions and sending newsletters.
    • Cal.com: For managing calendar bookings and scheduling.
     

    If you request a password reset, your IP address will be included in the reset email.

    6. How Long We Retain Your Data

    If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

    For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

    For data held by our third-party providers (Google, Hotjar, MailerLite, Cal.com), retention periods are governed by their respective privacy policies, though we generally retain analytics data for a period necessary to understand long-term trends (typically 14 to 26 months).

    7. What Rights You Have Over Your Data

    If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

    Right to Complain You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you feel we have not addressed your data privacy concerns in a satisfactory manner.

    ICO Website: https://ico.org.uk

    8. Where Your Data Is Sent

    Visitor comments may be checked through an automated spam detection service.

    Because we use third-party tools like Google, Hotjar, MailerLite, and Cal.com, some of your data may be transferred to and processed on servers located outside of the United Kingdom or the European Union (specifically in the United States). We ensure that these providers adhere to strict data protection standards, including GDPR compliance measures and standard contractual clauses where applicable.

    9. Additional Information

    How We Protect Your Data

    We use Secure Socket Layer (SSL) encryption to ensure that data transmitted between your browser and our website is secure. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

    Data Breach Procedures

    In the event of a data breach, we have procedures to detect, report, and investigate the breach. We will notify you and any applicable regulator of a breach where we are legally required to do so.

    10. Contact Information

    For any privacy-specific concerns, please contact: hello@blabit.co.uk

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